At Belle Essentials, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a refund or exchange in accordance with the following terms.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be in its unused & with Intact Packaging.

• The request for a refund or exchange must be made within 3 days from the date of delivery.

2. Non-Refundable Items

The following items are non-refundable:

• Items on sale or clearance.

• Custom or personalized products (if applicable).

3. Refund Process

If you meet the eligibility criteria, please follow these steps:

• Contact Us: Reach out to our customer service team by email at support@belle-essentials.in or call us at +91 80858 08982
  within 3 days from the date of delivery.

• Return the Product: Once we approve your refund request, you will need to return the product to the following address:
  Belle Essentials, Bilaspur.
  You are responsible for the cost of return shipping, unless the product is defective or incorrect.

• Inspection: Once we receive the returned product, we will inspect it to ensure it meets the return conditions. If everything is in order, we will process the refund.

4. Refund Method

Refunds will be issued using the original payment method. Please note that it may take several business days for the funds to appear in your account, depending on your payment provider’s processing times.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at support@belle-essentials.in or +91 80858 08982 .We will arrange for a full refund or exchange, including return shipping costs at no additional charge.

6. Late or Missing Refunds

If you have not received a refund yet, please first check your bank or payment provider account. If the refund is still not showing, contact us at support@belle-essentials.in for further assistance.

7. Cancellations

If you wish to cancel your order, please contact us within 12 hours after placing the order. If your order has already been shipped, it cannot be canceled, but you can request a refund or exchange once you receive the item.

8. Contact Us

For any questions regarding our Refund Policy or to initiate a return or refund request, please contact us at:

• Email: support@belle-essentials.in

• Phone: +91 80858 08982